Shipping & Returns
Shipping
Please note
Import duties are not included in the shipping costs and will be charged to you directly by UPS after clearing customs. The issue is out of our control once it is shipped. This applies to our UK customers and further afield.
Import duties are not included in the shipping costs and will be charged to you directly by UPS after clearing customs. The issue is out of our control once it is shipped. This applies to our UK customers and further afield.
Final prices are calculated at checkout.
For the Netherlands and Belgium, we offer:
- UPS Standard (1-2 days)
- UPS Express Saver (1 day)
Within Europe, we offer:
- UPS Standard (2-4 days)
- UPS Express Saver (1-2 days)
- UPS Express (1-2 days before 12:00)
Outside of the EU, we offer:
- UPS Express Saver (3-5 work days)
- UPS Express (3-5 work days before 12:00)
Returns
We accept returns within 14 days. We kindly remind you that sale items can only be refunded as store credit. For all returns please use www.patta.nl/returns We do not accept online returns in store.
Please note
All products that are bought on sale or at a discounted price will be refunded in full via store credit. This store credit can then be used in store or on our website. If you do prefer a refund to the original payment method, please contact us by e-mail. Because customer satisfaction is our number one priority and we will be flexible.
All products that are bought on sale or at a discounted price will be refunded in full via store credit. This store credit can then be used in store or on our website. If you do prefer a refund to the original payment method, please contact us by e-mail. Because customer satisfaction is our number one priority and we will be flexible.